We support civil servants, past and present, when times are tough, listening without judgement and offering practical, financial and emotional support.
Help & Advice
We are currently experiencing problems with our application portal so you will be unable to apply online. Please bear with us while we get this fixed. If your application is urgent please email help@cfcs.org.uk
We are aware of the current issues affecting some Civil Service pensions. If this situation is causing you financial difficulty or affecting your wellbeing, please submit an application so we can explore how we may be able to support you.
What do you need help with?
Applying for help through our portal
What you need to know about the application process.
We receive high volumes of applications. We screen all applications for urgency, and may well be in touch shortly for some more information, but please note that it can take up to four weeks for an application to be allocated to a caseworker.
To check the status of your application, please log into your portal account.
What to do in a crisis
Charity for Civil Servants is not a crisis support charity. If you are in an emergency situation, here are some organisations that can help.