Being able to speak to someone on the phone like that… it made me feel like I was talking to a friend, and she helped me see things differently. I felt safe to talk about anything and she helped me build up my confidence… like I finally had a glimmer of hope.
Stephanie's Story

Dealing with a cancer diagnosis
Stephanie has faced some tough times in her life. Escaping an abusive relationship and raising her daughter as a single mum was followed by a diagnosis of uterine cancer. Luckily it was caught early and following a hysterectomy, Stephanie made a full recovery.
Financial and wellbeing support
Stephanie was looking forward to a brighter future, but some years later, she suffered a pulmonary embolism, meaning she was unable to work. It’s at this point of financial struggle that she reached out to the Charity for Civil Servants for help.
A member of our help team listened, understood and tailored our range of services to support Stephanie’s individual needs. This meant we provided a listening ear, signposted her to wellbeing services and provided financial support to get her through that particularly difficult period in her life.
I felt like the rug had been pulled from under my feet and the help from the Charity came at a time when I really needed it. The financial and emotional support meant that I could keep going.
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*Some elements of this story have been anonymised or changed to protect the person’s identity.
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