If things look a little different, don’t worry. We’re the same charity, we're just in the process of refreshing our brand. So for now, when you click on links you may be taken to our old website, but we’re still here for you.
Sign up to our weekly Community Lottery for your chance to win £25,000!
By playing our Community Lottery you’ll have the chance to be part of something much bigger. Your support will help us be there for civil servants during difficult times. Connecting them to the right help, so they know they’re not alone, whatever life brings.
Want to help us promote our Community Lottery?
Spread the word about our Community Lottery, and help us grow this amazing community of people who care for each other!
Here’s some great promotional resources to get you started. Simply download and share!
Of course! You can enter up to five chances, by paying on a monthly basis.
Every chance you take costs just £1 and the amount debited will depend on the number of lines you’ve selected and the number of Fridays within that month.
You can choose either the 1st or 15th of the month. Your Direct Debit will be collected on your chosen date or the next working day and a schedule will be sent to you in advance.
Please note we need 10 working days for the Direct Debit to be set up. If your chosen payment day falls within that time, your first payment will be taken on the same day of the following month.
Currently you can only pay monthly by Direct Debit.
Your Direct Debit will appear as either AFFINITY LOTTERY or THE WOODS GROUP LTD T/A AFFIN LOT. This is because our Community Lottery is run by the Woods Group Limited (trading as Woods Valldata).
Unfortunately, Gift Aid cannot be claimed on funds raised through the Lottery.
You can choose your own six numbers or opt for a ‘lucky dip’ where the numbers will be randomly selected for you.
Absolutely! You’ll receive a welcome letter via email with confirmation of your entry to the Lottery, along with your Direct Debit advance notification letter and your chosen numbers. This will only be sent via post where no email address has been provided, or an email has been rejected.
Contact the Lottery Helpline 0345 120 1363, Monday to Friday 8:30am to 5:30pm.
Sorry to hear you’re experiencing difficulties. If you’re using a workplace device, please try a personal device instead. If you’re still having issues, please contact the Lottery Helpline 0345 120 1363, Monday to Friday 8:30am to 5:30pm.
Unfortunately, no. Only residents of Great Britain (England, Scotland and Wales) can play the Community Lottery. No entrants are permitted from Northern Ireland, the Channel Islands or the Isle of Man.
You must be 18 years old or over and live in Great Britain (England, Scotland and Wales) to enter the Affinity Lottery or to claim a prize.
Read the full terms and conditions.
There is a draw every Friday.
Each week you have the opportunity to win one of 37 cash prizes: 1st Prize: £25,000, 2nd Prize: £1,000 and 35 guaranteed Runner-up Prizes: 5 x £20, 10 x £10 and 20 x £5.
Six numbers between 1 and 49 are randomly selected. If you match all six numbers, you’ll win a jaw-dropping £25,000! Or if you match five numbers, you’ll win £1,000 from a shared prize pot. If more than one eligible entry matches, the prize pot will be split equally between each winning entry.
What’s more, every week 35 lucky winners are randomly selected from all eligible entries who are guaranteed to win our runner up prizes.
The numbers will be selected electronically using a random number generator, tested and approved by a Gambling Commission certified test house.
Following the draw, you’ll be notified by email where possible, with funds subsequently deposited directly into your bank account. In the event of an undeliverable email you’ll be notified by post.
1st and 2nd prize winners will be notified by telephone with confirmation and cheque sent by post.
It is important to keep your details up-to-date so we can send any winnings. You can make updates at any time by managing your account online.
Of course! After each draw. every Friday afternoon the results will be available online.
After signing up, you’ll be entered into the next available draw 16 working days later. This gives us time to complete the necessary administrative processes including payment verification, claiming the funds from your bank and the funds received.
managing your lottery
Yes, you can change your numbers in the ‘Manage my account’ area on the website.
You can do this online via the ‘Manage my account’ area.
You can cancel your Direct Debit by emailing us at email@example.com or by calling our Supporter Care team on 0800 056 2424. We also recommend cancelling your Direct Debit mandate with your bank too, to ensure no more funds are taken.
If you’re worried about the effects of gambling on you or someone you know, you can find information on the Gamble Aware website or you can call the National Gambling Helpline on 0808 8020 133. We encourage our supporters to gamble responsibly.
If you are gambling more than you want to, then you can self-exclude yourself from future lotteries and raffles. If you’d like to be excluded from future lotteries and raffles, please download, complete and return this self-exclusion form to Affinity Lottery, Lansdowne House, Bumpers Way, Chippenham, Wilts, SN14 6NG.
Alternatively, you can call the Lottery Helpline on 0345 120 1363 and leave a message.
This exclusion will remain on our records for a minimum of six months.
The Woods Group Limited (trading as Woods Valldata), Lansdowne House, Bumpers Way, Chippenham, SN14 6NG.
Read the full terms and conditions of the Lottery.
All prizes are funded by Woods Valldata, who runs the Community Lottery on our behalf.
Proceeds are going to help civil servants who fall on hard times. After fees to run the Lottery, for every £1 played, the Charity receives 68p to help fund its work.
If you want to make a complaint about our Community Lottery, please send it to firstname.lastname@example.org.
We understand that the Lottery isn’t for everyone, and you might wish to consider alternative ways to support our work. From setting up a monthly donation, to helping us through volunteering, there are plenty of options for everyone. Check our website for more information, email us at email@example.com or call our Supporter Care Team on 0800 056 2424.
Email us at firstname.lastname@example.org or call our Supporter Care Team on 0800 056 2424.